The buyer has the right to withdraw from the contract in accordance with the law if the ordered product does not meet their expectations.
Method of notification of withdrawal
The buyer may indicate their intention to withdraw from the contract by email. The withdrawal is considered valid if the statement to that effect is received within the time limit specified by law from the date of receipt.
Statement of withdrawal
Our online store does not provide a separate withdrawal form, but a clear statement of intent to withdraw by email is sufficient to initiate the procedure.
Cancellation procedure
After notifying us of the cancellation, the buyer is obliged to return the product to the specified address, with the cost of return shipping borne by the buyer. After the product has been received and inspected, a refund will be issued in accordance with the terms and conditions.
